How did we become a Microsoft Gold Partner?
To be a Microsoft Gold Partner, we must have 6 individuals complete the Microsoft examinations. This involves 4 individuals taking multiple exams within the specific technical area and 2 individuals taking exams on licensing, sales & marketing. During this time, Microsoft also independently contact 5 customers for a full reference as well as asking for participation in their own customer satisfaction survey. These steps are required for each Gold accreditation and most importantly, you must have different individuals and different customer references for each area of expertise.
What does this mean for our clients?
Being a Gold Partner in different areas allows us to receive access to the latest training, resources and dedicated Microsoft support. This means we stay up-to-date on the latest features, releases and early product information through the community, as well as having the relevant Microsoft support behind us to ensure that our clients get the most out of their technology. As well as having this external help, perhaps more importantly, it means our own staff members can have access to the latest training and Microsoft qualifications in order to provide knowledgeable and efficient support.